Testimonials

I can’t believe I haven’t written a review about HPH Services before. Howard Gurn, the owner, has been our go-to guy for HVAC for over 15 years. When he’s been booked and couldn’t come out immediately, he has walked me through troubleshooting or quick fixes over the phone until he could come out. We called him on the first day of freezing temperatures in the winter of 2024-25. Out furnace was blowing cold air. He came out and cleaned everything and got the heat working, but showed me some problem issues with the A/C unit. He also said that, although the cleaning of things like the temperature sensor got things running again he thought something else was the issue. He said the sensor just wasn’t that dirty.

The next day, the furnace started blowing cold air again. Howard said it was starting to look like the problem was the controller board for the furnace. After discussing options, we decided that it would be better to replace the 11 year old unit with a new one because even if we could get the heat going again, the A/C was probably going to be an issue sometime next summer. Howard recommended two Lennox models, explained the differences and I selected the slightly higher end model after asking about the price difference.

He showed up the first thing the next day with one of his crews. The crew placed protective, heavy drop cloths over our carpet and tile floors along the path they’d use to remove the old unit. They started by 8AM and were done testing the new unit by 3:45PM. Their work was amazing, as usual. Everything was very professionally installed. They included replacement of a cheap, fiberboard plenum, installed when the house was built. The HVAC unit was hung from the rafters, but the unit was not hanging by its top surfaces. Howard installed a cradle beneath the unit that supported it from below, reducing stress. That cradle was what hung from the rafters. The 1″ thick A/C filter was replaced with a 4″ thick one, like we had in our last two homes. He also included a checkup next spring/summer just to make sure everything was going well. He said the damper controller was operating fine and did not quote a replacement for it.

When he was walking me through the finished job, he mentioned he had thrown in a new Honeywell damper controller, without charging us for it, because the existing unit had been “in a 140℉ attic for 11 summers and he didn’t want to risk any problems.

Then he did something that was so Howard: He said I’d overpaid by about $600. He had quoted the higher-end unit. When I had asked about the price difference, I thought he had quoted the lower-priced unit, so I added the price difference to his original quote. He could have just kept the money and I’d have never known the difference. But that’s not Howard and his honesty is one of the reasons we keep calling him when we need HVAC service.

Need A/C service? Make sure you give Howard a call at HPH Services.

Can’t recommend HPH, enough! Howard is very professional, efficient and kind. Truly a lifesaver, my mom is in her 80s and her a/c breaking in the middle of a Texas summer is serious. He wasn’t able to get the part we needed, so he came up with a temporary solution/part while we wait. He truly cares, and for that we are so grateful. Thank you Howard!

Absolutely the best AC company, hands down

Highly recommend!! HPH is our go to company for any HVAC services. We have used their service for nearly a two decades for multiple homes. We are completely satisfied with their expertise, honesty and dependability. You can trust that the job will be completed in a very timely manner at a fair and reasonable price.

Howard is an honest man and if he says something, you can be assured he is telling the truth. Fair prices, competent. Just a great guy. If you get a cheaper price from another contractor, ask him why. He will give you the straight facts. 5 stars!!!

I have been using HPH since I moved into my office building in 2019. Howard did the initial inspection for me and has been servicing it ever since. Each year I get a reminder about getting the filters changed and general maintenance for the change in season. Preventative maintenance, urgent break downs, leaks-all handled with professionalism and excellence.

After years of bad experiences with multiple AC/Heat companies, I only trust HPH services. Howard is extremely knowledgeable and straight forward in his assessments of my AC/Heat units. He doesn’t use scare tactics to try and sell me something. HPH prices are very reasonable. I highly recommend them for your AC/Heat needs!!

Howard has helped me several times over the years. Again just recently to replace a fan motor. Honest, reliable, trustworthy, etc. My system is not easily accessible but Howard manages it. I highly recommend Howard and his company. Great wealth of HVAC knowledge.

Been working with HPH Services for at least 14 years. Howard has replaced multiple HVAC units for me and continues to service all my current units. He most recently replaced 2 old failing units in the last week without any issues and left the place looking like he hadn’t been there. I will continue with use HPH for the prices and dedication to service. Thank you Howard

Howard is amazing! He’s honest and explains everything in detail. He told me what I needed and did not try to upsell unnecessary items. Howard and his team installed a new HVAC unit for my downstairs. I’m extremely happy with the job they did and the unit he chose for my home. Howard followed up after the job to make sure everything is going well. I will be using HPH Services for all my HVAC needs. If you are looking for an honest, reliable, professional HVAC company I highly recommend HPH Services.