HPH Services has come to my rescue on several occasions. Ultimately, I had them install an HVAC system as mine was nearly 20 years old. They are responsive, professional, reasonable, and thorough. I’m thankful a friend referred them to me years ago.
Howard, Came out ON TIME, for the appointment and was very clear and easy to understand, in explaining the situation my HVAC system was in, he helped out providing the financing, his crew arrived on time and were very respectful of my property, he came back twice to check up to make sure I was satisfied and to make sure I knew how to operate and set the thermostats, Howard was recommended to me by my neighbor and highly recommend Howard and HPH services to any repairs or new systems.
I was searching the web for reasons why my HVAC wasn’t cycling as it did the day before. I gave HPH Services a call , having a small business myself- the reason I consider conducting business with their services. Made an appointment for Howard to diagnose my issue. Continuing my online tutorial, I then knew the issue and the part to replace. I called Howard to cancel the service call but he stated he was near and asked to just confirm my discovery.
He diagnosed the problem and gave his recommendations of replacing a relay on my 30 year system ( not the conclusion I had). Howard took the time to inform and showed me the reason to the failure. He only charged for the part he replaced.
A month later, my mother’s duplex with a renter on the other side, needed service. I called Howard and schedule time for service. He checked both residential units. Moms equipment was is worse condition than the renters. She wanted the renters side to have the new system .The removal and install was respectful to the tenants needs and was competitive priced to the other’s. Howard kept moms equipment running the next two years when finally it was replaced.
Howard knows how to repair and keep it running. Not throwing unneeded parts or guessing the equipment can’t be fixed for replacement. If you want it done right without having to listen to an upgrade sales pitch, Call HPH Services – I have recommended him to four of my friends that needed service and/or replacement. All thanked me for my referral.
Howard is an honest man and if he says something, you can be assured he is telling the truth. Fair prices, competent. Just a great guy. If you get a cheaper price from another contractor, ask him why. He will give you the straight facts. 5 stars!!!
Howard is incredibly experienced, knowledgeable, honest, genuine and a truly caring person. Howard listened and heard what my specific needs and wants were when I needed to replace my old builder-grade HVAC from 1989. Howard spent a lot of time offering up several options for me as far as the set up & duct work / vent situation. I originally wanted to move my main unit into the attic until he taught me how my attic structure would not support the weight. I investigated and learned a very important lesson. I had two other HVAC companies that were more than willing to sell and install a new unit in the attic! Howard said he would sell me a new unit but would not install it in my attic. Howard spent just as much time giving me options for several different systems. Mind you, this was in December of 2020 when HVAC units were hard to come by (supply issues). Howard was up front about historical price increases as my current unit was not ‘dead’ yet. Howard cares about his customer first before any sales which in turn drives loyalty, referrals and repeat business.
Howard is nothing short of amazing. He walked me through the potential resolutions on the phone before he even came out, then during the service call he explained exactly what was occurring with my American Standard unit and why it had stopped working. He resolved the issue quickly, told me what future costs might be and ways to resolve it if the issue represented. The last company I called tried to sell me an $8k mini-split when all I needed to do was just clean the coils! Call Howard and you will get honest and fair service with integrity and kindness. Won’t call anyone else from now on!
HPH air conditioning company is the best company I have ever used. A few years ago when the owner, Howard Gurn, worked for himself I asked him if he could come fix my Lennox AC’s but when I told him I lived in south Arlington, he told me he didn’t service that far south. Well after begging a little he agreed to come after hearing the horrible service I had gotten from local companies and he has been coming all these years not even charging extra for gas he had to spend. Now that he opened HPH Services, they service all areas and replace and service all products. You won’t find a better man or a better company. Give them a call for estimates and services.
Highly recommend!! HPH is our go to company for any HVAC services. We have used their service for nearly a two decades for multiple homes. We are completely satisfied with their expertise, honesty and dependability. You can trust that the job will be completed in a very timely manner at a fair and reasonable price.