Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

S

Howard is incredibly experienced, knowledgeable, honest, genuine and a truly caring person. Howard listened and heard what my specific needs and wants were when I needed to replace my old builder-grade HVAC from 1989. Howard spent a lot of time offering up several options for me as far as the set up & duct work / vent situation. I originally wanted to move my main unit into the attic until he taught me how my attic structure would not support the weight. I investigated and learned a very important lesson. I had two other HVAC companies that were more than willing to sell and install a new unit in the attic! Howard said he would sell me a new unit but would not install it in my attic. Howard spent just as much time giving me options for several different systems. Mind you, this was in December of 2020 when HVAC units were hard to come by (supply issues). Howard was up front about historical price increases as my current unit was not ‘dead’ yet. Howard cares about his customer first before any sales which in turn drives loyalty, referrals and repeat business.

Sandie Steele
5
E

I am delighted to share my positive experience with HPS Services. Howard’s punctuality, thorough assessment, and detailed quote impressed me. He took time to explain the best options, and their quote stood out as the most competitive. Overall, a fantastic service!

Linda van Eyssen
5

I was searching the web for reasons why my HVAC wasn’t cycling as it did the day before. I gave HPH Services a call , having a small business myself- the reason I consider conducting business with their services. Made an appointment for Howard to diagnose my issue. Continuing my online tutorial, I then knew the issue and the part to replace. I called Howard to cancel the service call but he stated he was near and asked to just confirm my discovery.

He diagnosed the problem and gave his recommendations of replacing a relay on my 30 year system ( not the conclusion I had). Howard took the time to inform and showed me the reason to the failure. He only charged for the part he replaced.

A month later, my mother’s duplex with a renter on the other side, needed service. I called Howard and schedule time for service. He checked both residential units. Moms equipment was is worse condition than the renters. She wanted the renters side to have the new system .The removal and install was respectful to the tenants needs and was competitive priced to the other’s. Howard kept moms equipment running the next two years when finally it was replaced.

Howard knows how to repair and keep it running. Not throwing unneeded parts or guessing the equipment can’t be fixed for replacement. If you want it done right without having to listen to an upgrade sales pitch, Call HPH Services – I have recommended him to four of my friends that needed service and/or replacement. All thanked me for my referral.

Larry Oas
Grapevine, TX
5
C

Been working with HPH Services for at least 14 years. Howard has replaced multiple HVAC units for me and continues to service all my current units. He most recently replaced 2 old failing units in the last week without any issues and left the place looking like he hadn’t been there. I will continue with use HPH for the prices and dedication to service. Thank you Howard

Rowan C
5
C

We purchased a Trane condenser through HPH Services in December 2019. Within the first year we were having issues with the unit. Howard the owner of HPH promptly came out and fixed it each time. We have continued to have issues ever since. This spring, we had another issue with it. When Howard arrived, we expressed our dissatisfaction with the condenser. That evening Howard compiled a repair history for the condenser and sent it to Trane the next morning. Before the end of the day Trane agreed to give us a new unit. Within a day or two of the unit’s arrival, Howard delivered and installed it. We have been using HPH since 2009 and we are very pleased with them. We would recommend them to anyone who needs heating and AC help. Thanks Howard for going to bat for us.

Charlotte Campbell
5

HPH Services has come to my rescue on several occasions. Ultimately, I had them install an HVAC system as mine was nearly 20 years old. They are responsive, professional, reasonable, and thorough. I’m thankful a friend referred them to me years ago.

Robin M
5
A

Howard is an honest man and if he says something, you can be assured he is telling the truth. Fair prices, competent. Just a great guy. If you get a cheaper price from another contractor, ask him why. He will give you the straight facts. 5 stars!!!

Rich Andrews
5
R

Highly recommend!! HPH is our go to company for any HVAC services. We have used their service for nearly a two decades for multiple homes. We are completely satisfied with their expertise, honesty and dependability. You can trust that the job will be completed in a very timely manner at a fair and reasonable price.

Paul Reynolds
5

Howard is amazing! He’s honest and explains everything in detail. He told me what I needed and did not try to upsell unnecessary items. Howard and his team installed a new HVAC unit for my downstairs. I’m extremely happy with the job they did and the unit he chose for my home. Howard followed up after the job to make sure everything is going well. I will be using HPH Services for all my HVAC needs. If you are looking for an honest, reliable, professional HVAC company I highly recommend HPH Services.

Lori Kelsch
5
D

Howard, Came out ON TIME, for the appointment and was very clear and easy to understand, in explaining the situation my HVAC system was in, he helped out providing the financing, his crew arrived on time and were very respectful of my property, he came back twice to check up to make sure I was satisfied and to make sure I knew how to operate and set the thermostats, Howard was recommended to me by my neighbor and highly recommend Howard and HPH services to any repairs or new systems.

Jim Davis
Keller, TX
5